Question 1

What about referencing and tenant checks?

Accepted Answer

All occupants are thoroughly vetted, referenced, and monitored. Our team ensures only responsible, reliable tenants stay in your property.

Question 2

How does guaranteed rent work?

Accepted Answer

You receive a fixed monthly payment regardless of whether the property is occupied. We handle the void periods so you don’t have to.

Question 3

What types of properties do you accept?

Accepted Answer

We work with a wide range of residential properties, flats, houses, HMOs, and serviced apartments. Properties should meet basic safety and compliance standards; we’ll help assess suitability during our first inspection.

Question 4

What legal protection is included?

Accepted Answer

You benefit from our in house legal expertise through MLS Legal. We handle all contracts, ensure compliance with lettings law, and offer full support in the unlikely event of a dispute at no extra cost.

Question 5

What if repairs are needed?

Accepted Answer

We coordinate all maintenance and repairs with trusted contractors. Emergency issues are handled 24/7.

Question 6

Will I be able to visit or check on my property?

Accepted Answer

Absolutely. We carry out regular inspections ourselves, but you’re welcome to request a visit with notice we believe in transparency and trust.

Question 7

What sets MLS Property Services apart from others?

Accepted Answer

We combine guaranteed rent, legal support, proactive maintenance, and digital efficiency. With our in house legal team, weekly inspections, and modern service model, we offer peace of mind you won’t find with traditional agents.

Question 8

What happens if something goes wrong at the property?

Accepted Answer

We’re on call 24/7 to handle emergencies and everyday issues. You’ll be kept in the loop only when necessary. We resolve most problems without needing your involvement.

FREQUENTLY ASKED QUESTIONS